Travel
LOCATION
T4 - 136
HOURS
Normal Hours
Monday - Friday
8:00 am - 5:00 pm
The Travel Office will also be open during missionary departure days (as early at 2am).
Holiday Hours
Hours vary. Will be posted on the Travel Office doors.
Travel Day Video
Please watch this video before using the UTA transit system to travel to the Salt Lake Airport. It explains how you should take the bus (UVX) to the train (FrontRunner) to the light rail (Trax) and on to the airport.
Luggage Information
Please check your itinerary to see how many bags are included in your ticket.
If it shows 0 pieces-this means you will need to pay for all your checked in bags.
If it is shows 1 piece-this means only one checked bag has been prepaid and you will need to pay for your 2nd bag (that’s if you have another bag).
If it shows 2 pieces-this means both your checked bags are included in your ticket and you do not need to pay for these bags.
The Airlines only accept credit or debit cards, no cash payments
Please ensure you have sufficient funds on your card, save your receipt; your mission will reimburse you.
Please Note
Your checked bags must weigh 50 lbs each.
You will be responsible for any overweight luggage fees; these fees cannot be reimbursed.
You may travel with one carry on bag and a personal item
You can weigh your luggage on the scales in your residence, or on the scale located under the stairs in the North East corner of the Gym in S3.
Visa Information
For missionaries called to an international mission:
If you are from the USA - your visas are processed at church headquarters in Salt Lake City, UT.
If you are from outside of the USA - your visas are processed by your Travel Coordinator (area office), please contact them for any updates.
We unfortunately do not have updates on your visa status.
We can tell you if it is here in the office or not, but please come by the Travel office for any questions.
If you have paperwork that needs to be turned in, we can help you to submit it.
If there is an issue with your visa process, your visa agent will contact you directly-please always check your missionary.org emails
Itineraries
You should receive an itinerary via email by the end of day on Friday, the week before you depart.
Please make sure to report to the Travel office at your “checkout time”, no earlier.
Please ensure to bring the following during checkout:
All your luggage.
Room key (if misplace or lost-there is a fee of $3 in cash when checking out).
Swipe access card.
MTC Phone and charger (only specific International mission will hand their phone in-these phones will have an orange case).
**Please note** - If you receive two itineraries, one to your mission and one to your temporary assignment,
Please see which itinerary to follow:
Itinerary to your mission - If your visa HAS arrived on time
Itinerary to your temporary assignment - If your visa HAS NOT come in on time
Frequently Asked Questions
Can I get an update on my visa?
Due to the immense number of visas that the Church travel agents in Salt Lake have to process, it is not feasible for them to offer updates on the status of individual visas.
If there are exceptions or if there is something that your visa agent needs from a missionary, the travel office at the MTC will contact the missionary via email.
When am I leaving?
All travel itineraries and instructions will be sent out-the end of day on the Friday, the week before you are due to depart the MTC.
Our departure days are Tuesday and Wednesdays.
Is my visa good to go or will I need to have a temporary assignment?
See FAQ #1.
Once again, because of the number of visas the travel agents in Salt Lake have to process, we have the following system in place:
Since we anticipate that your visa will arrive on time, you will receive an itinerary by the end of day on the Friday, the week before you are due to depart the MTC. This itinerary will show flights to your original mission. However, this is not a “for sure” guarantee that visas will arrive.
Accordingly, if needed, a temporary assignment will be requested by your visa agent and these assignment information will be emailed out on the Friday two weeks prior to your departing week. This temporary assignment will become official if your visa has not been received by Wednesday at 3pm (week before your MTC training ends).
If a temporary assignment is issued, you will receive an email to come down to the MTC Travel Office to pick up your itinerary. If you do not receive a temporary assignment, you should use the itinerary you originally received.
I got an email from my stake president informing me I have been temporarily reassigned OR my missionary portal changed missions. Is this real?
You have a wonderful stake president! However, this does not necessarily mean that you have been reassigned. Official reassignments emails are issued from the MTC Travel Office or Missionary Department teams, two weeks prior to your departure day.
Our MTC Travel office will send you an email to come by the office to pick up a temporary reassignment packet a week before you leave the MTC.
How long will I serve in my temporarily assigned mission?
If you have received a temporary reassignment, you would most likely serve one full transfer on 6 weeks in your temporarily assigned mission, since the temporarily assigned mission is on the same transfer cycle as your original mission.
For more information missionary assignments, see Elder Bednar's talk from April 2017 entitled Called to the Work.
When do I get my boarding pass?
When you arrive at the airport, check in at the kiosk with your ID to print your boarding pass or you can receive your boarding pass when you check your luggage in at your airline counter.
Why do I have a return ticket?
If your itinerary shows a final flight segment exiting your mission country a few weeks after your arrival, please disregard this information. This flight is called an 'open-return' and is for visa purposes only.