Technology Services
LOCATION
S1 - B150
HOURS
Monday - Saturday 7:30 am - 7:00 pm
Sunday 11:00 am - 5:00 pm
Door Access for ID Cards
Placing your ID card next to your magnetic name tag will cause it to malfunction and stop opening doors. General Services can re-magnetize your card. General Services is located in S2-W211.
Printing
Missionaries may use the printer located in T4-152. Please contact the IT Service Desk if it is out of paper or otherwise not functioning.
Frequency Asked Questions
How do I email my branch president?
Please submit your weekly Branch President letter through Missionary Portal, using a lab computer by opening up a browser and going to missionary.churchofjesuschrist.org.
In Missionary Portal go to the Menu --> 'Communication' --> 'Letters to the Branch President'
If you have any trouble completing your branch president letter, please visit the IT Service Desk.
My phone is not working correctly. What should I do?
Make sure your date and time are correct by going to the Settings app --> General management --> Uncheck Automatic date and time --> Select Time Zone --> Select your current time zone --> Turn Automatic date and time back on
Verify that Chrome is your default browser by going to the Settings app --> Apps --> Chrome --> Browser app --> select Chrome
If none of this helps, please come visit us at the IT Service Desk (in S1-B150)!
When trying to download an app, why do I get an error that says, "Your administrator has not given you access to this item"?
You will not be able to download apps while the @missionary.org account is selected in the Google Play Store. You can switch to the "android-for-work" account by doing the following:
Go to the Google Play Store
Tap the account circle to the right of the search bar
Select the "01234....@android-for-work" account
If the @android-for-work account is not available, restart your device and follow the steps above.
If you are still having trouble, please visit the IT Service Desk in S1-B150.